Paytm Complaint – About Dublicate Product(lakme Kajal)

Subject: About dublicate product(lakme kajal)
My Name: Harshil raymagiya
My City: Anand
My Complaint Against: Paytm
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 10,000
My Complaint Description:
I have recieved dublicate product from paytm(lakme kajal 2 pec).I complained yesterday about my problem which i am feeling in my sisters eye.After one day i didnt get any kind of responce and from one day they are just saying us to share emages.I havent got any kind of resconce from them.When i called to paytm every time different employee answered me ans asked from start.I compelet talked about my problem and on next day they said me to again explain the issue.
Since this is eye product,health of my sister in concerned,she felt irritation from this product,they are not responding to my problem.They said for companxation and doctor charges.I dont have enough money to go with doctor.For one day they didnt reaponde me and after one day they are saying me to send emages of eye.How can they just ignore my eye problem for one day.Is that indian rules about customer care?
When i called seller which was shown on paytm they said me that they are ic compony and not selling any kind of prosuct.when i called paytm and asked for conformation of that seller.They was not even able to varify their seller.I am sure that they have not checked seller data which seller have provide.
This kind of cases can accure and customer will be dilevered poison in form of fack product if indian government will not take any step agains this kind of web site.
They are even not responsible for dublicate product.
I request you to investigate.
I have all proofs of dublicate peoducts and that product is from paytm.
I my self is one freelencer who works for project on internet.I havent worked even one hour just because of this problem with my sister.I want compensation of every problem i felt.

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