Airtel Complaint – No Service For 2 Months On Static IP. I Changed To Dynamic N Now Services Barred

Subject: No service for 2 months on Static IP. I changed to dynamic n now services barred
My Name: mangla
My City: gurgaon
My Complaint Against: Airtel
Complaint Category: Aircel Complaints
Claim Amount (Approx.): 500,000
My Complaint Description:
Aug & September 2015 – we switcged from dynamic to static IP. During this time thr was no service whatsoever. Despite repeated calls & mails Airtel didn't do anything.

Now they want me to pay for those 2 months. I wrote to their nodal, then appellate. Everyone is useless and sleeping on their jobs. I have been requesting for amoubt payable status minus those 2 months. They refuse to provide.

Now entire week no connection. My work suffered in those 2 months and now this entire week.

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One thought on “Airtel Complaint – No Service For 2 Months On Static IP. I Changed To Dynamic N Now Services Barred

  1. Dear Customer,
    This is with reference to your complaint dated 11 December 2015.
    We were waiting to receive your contact details to enable us to address your concern.
    Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at [email protected]
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
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