Subject: No service for 2 months on Static IP. I changed to dynamic n now services barred
My Name: mangla
My City: gurgaon
My Complaint Against: Airtel
Complaint Category: Aircel Complaints
Claim Amount (Approx.): 500,000
My Complaint Description:
Aug & September 2015 – we switcged from dynamic to static IP. During this time thr was no service whatsoever. Despite repeated calls & mails Airtel didn't do anything.
Now they want me to pay for those 2 months. I wrote to their nodal, then appellate. Everyone is useless and sleeping on their jobs. I have been requesting for amoubt payable status minus those 2 months. They refuse to provide.
Now entire week no connection. My work suffered in those 2 months and now this entire week.