TATA DOCOMO Complaint – 9 Days Validity Extension Of An Intetnet Pack

Subject: 9 days validity extension of an intetnet pack
My Name: Alfishan Salar
My City: Ahmedabad
My Complaint Against: TATA DOCOMO
Complaint Category: DOCOMO Complaints
Claim Amount (Approx.): 9 days validity extension of an intetnet pack
My Complaint Description:
Mobile Internet services is banned from the last 8 days because of some reasons by Gujarat Government, But what was our fault? we have activated such services for our use only and we are not getting benefit from this Mobile company should extend validity for all the user or payback money.when i had conversation with ur customer care person on 1 September at 10:21 am he said " dont worry we will extend your data pack validity" and also i have audio recording of tht conversation. N when i called to your customer care person he totally denide that n said we can not extend your validity…. Stop fooling us. You cheaters..

Sincerely Tata Docomo users
9033391941

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2 thoughts on “TATA DOCOMO Complaint – 9 Days Validity Extension Of An Intetnet Pack

  1. Dear Customer,

    As per the conversation had with our team, we regret for the inconvenience caused to you. In this regards, we sincerely regret for the inconvenience caused to you and the miscommunication provided to you and would like to assure you that the same will never be repeated again. Further, we regret to inform you that we are unable to extend your data validity from our end due to the services of your number was stopped by government of Gujarat not a Tata Docomo.

    Regards,
    Customer Care,
    Tata Docomo.

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