Ebay India Complaint – Item Received Faulty/damage From Ebayindia

Subject: Item received faulty/damage from ebayindia
My Name: bharatbhai thesia
My Complaint Against: ebay india
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 12250
My Complaint Description:
Place order to ebayindia for purchase HTC M8 Mobile vide order no. 41502949016 dtd. 31.12.2015 payment Rs.12,249.80 through my bank account to Ebay-paisapay ID 41502949016. after 15 day I received HTC M8 Mobile Through Indian postal department in faulty/damage condition.

Description of Fault are as under :,

1) mobile doesn't switch on
2) screen was damaged / broken at right below near the mark "HTC" on instrument.
3) small pit just near the front camera.
4) and so many scratches on back side and front side.

Then I contact Ebay on T.No. 18002093229. They loaded my complain no.1628289 dtd. 15.01.2016.
After 5 day they dis-qualify my complain without prior instruction.

so you are requested to do needful in the matter
yours truly

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