Subject: Flipkart order cancelled even though no one came at my address
My Name: Sahim Guda
My City: ahmedabad
My Complaint Against: sahim guda
Complaint Category: Others
Claim Amount (Approx.):
My Complaint Description:
I have ordered Lakme Eyeconic Kajal 0.35 g from Flipkart and my order number is Order ID: OD303182042435922200. I have ordered 2 products and have received 1 product on exact time but Lakme Eyeconic Kajal 0.35 g did not received yet. No one has came at my address from last 5 days and Flipkart update to me "Your delivery unable to reach there" and they told me you are not at yours address and it's customer support staff told to me "We have delivered Product Successfully".
I can't understand what is going on? Please help me, At yesterday night i have received message at 11:06 PM "Your Delivery schedule will be tomorrow" and after few minutes i have received message and they told your order has been cancelled. How it can be possible? I have talked with support staff but they did not try to understand my problem.
Please help me. Right now this product is available with more price and i need to pay other extra payment of delivery charges.