Idea Complaint – I Have Complaint About Forcefull Cutting My Talktime Balance By Idea Company

Subject: I have complaint about forcefull cutting my talktime balance by idea company
My Name: Kavani Rakesh
My City: Surat
My Complaint Against: Idea
Complaint Category: Idea Complaints
Claim Amount (Approx.): 109
My Complaint Description:
I have complaint that whenever i use internet in my phone one idea page directly flash in between the search process because of this company's trick unknowingly and forcefully 2 cellfun scheme got activated and for that i have been charged 109 rs. This was happen today, 20/01/2016. I have try to complaint this to company through customer care services, but they were not litening me. So here i request you to plz look in to this matter and plz help me to get my balance back

Thank u
Rakesh kavani

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2 thoughts on “Idea Complaint – I Have Complaint About Forcefull Cutting My Talktime Balance By Idea Company

  1. Dear Customer,

    We sincerely regret issue with your prepaid balance. Please reply with your Idea Netsetter number and alternate contact details to discuss & investigate. You can also call 198 from your Idea mobile for further assistance.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, http://www.ideacellular.com or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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