Subject: Generating bills even after termination of service
My Name: om namassivaya gutty
My City: ahmedabad
My Complaint Against: Tikona pvt ltd
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 2000
My Complaint Description:
Tikona account details
User Name: Om Gutty
User id : 1111670324
Plan name :ADBBM2M800
Billing acount 123256753
While taking the brodband connection they assure good connectivity but the service was not at all good .
because of that i requested company to fix the problem. but even after many complaints they not improved the service as they promised. So I paid all the bills on time even though i was not getting service, in July 2015 i requested my terminate my connection.
Suddenly in October lawyer from company called me and asked me to pay money for July 2015 to Oct 2015.
I explained him all the situation but he threaten me to take in court so i agreed to pay immediately 2034 Rs(Transaction ID for payment i done to company : 1111670324TPC181115025951) as a settlement money on condition to terminate all the account.
Now company still chasing me to pay money every month when i not used their services since July 2015. I have chased Tikona services for last 6 months but they are not helping me.