HTC Complaint – Not Giving Me My Phone

Subject: not giving me my phone
My Name: mohit anand
My City: Jamnagar
My Complaint Against: HTC
Complaint Category: Mobile Companies
Claim Amount (Approx.): 24000
My Complaint Description:
I had submitted my mobile htc desire 816 dual sim (imei: 352795065486838) for replacement on 16th July 2015 and my replacement approval was given me on 13th July 2015, they old me I will get my mobile in 15 working days but they didn't gave me my phone and in July end one of their company representative told me my replacement approval was given me on 24th July 2015 and it will take time to replace my phone after that also I was calling them and they were telling me sir call after some days and all, on 17th august 2015 they told me I will receive my phone replacement on Saturday 22nd august 2015 and color of my mobile is orange but they told me sir orange colour mobile is not approved by you first approve it and then call us on Tuesday for knowing the dispatch details. I had approved orange color on 17th august 2015 only still they told no! They are fraud! They are the biggest liers I ever met and plus I asked them to extend my warranty as my warranty got wasted and they told me yes but now they are telling me they don't have any such details and they cant extend my warranty! If they cant then why did they lied to me! Why?
Please help me out with this problem and get me my money back! Thank u

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