Subject: IMPROPER SERVICE FOR FAULT IN MY NEW LAPTOP – LENOVO Z 5170
My Name: Jaydeep mehta
My City: Rajkot
My Complaint Against: LENOVO
Complaint Category: Service Providers
Claim Amount (Approx.):
My Complaint Description:
I bought a new laptop a month ago. I fond there is speaker problem in my laptop. I called up the service center for the help. They asked me to do recovery of the system. I did as they said but any of their ideas didn't worked, so I asked them to replace the whole laptop with another as it was a new laptop, but the company is refusing me to do so. My complain against the company is for the improper service. my request to company is to replace my laptop with another.
I hope you take immediate action as soon as possible.