IDEA CELLULAR Complaint – Wrong Charge Against Internet Pack Actuvation

Subject: Wrong charge against Internet pack actuvation
My City: Ahmedabad
My Complaint Against: IDEA CELLULAR
Complaint Category: Idea Complaints
Claim Amount (Approx.): INR 75
My Complaint Description:
– I bought idea post paid card with 199 plan and i didnt ask for activation of any internet charge cutter. Company gave me sim card with pack of internet cutter of INR 75. I complained as i didnt ask for this kind of charge on Prahladnagar outlet of Idea outlet. The person informed it was waved off and wont come in my bill amount. I received first bill and the charge was there. I gave complaint on customer care and also went to outlet. Again outlet person told it will be waved off. I got call today on 13th oct'15 from Idea customer care as it wasnt cancelled hence there was charge and the same charge cannot be refund back.

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One thought on “IDEA CELLULAR Complaint – Wrong Charge Against Internet Pack Actuvation

  1. Dear Customer,

    We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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