MTS COMPANY Complaint – Internet Connection Before Due Date

Subject: internet connection before due date
My Name: Savla Brijesh
My City: jamnagar
My Complaint Against: MTS COMPANY
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 0
My Complaint Description:
i am use mts ultra wifi modem. but few days to my internet connection cut now. i am complaint & call in customer service nut htey tell me " you are not submit any aplication against internet problem". i have 4 or 5 time call customer care but they all time tell me " we are solve your problem." but they not solve my internet problem. last time i am call on 11/01/2016 but that day they tell me " your internet connection cut today" but i am complaitnt before 07/01/2016. i have last 10 to 15 days to continues problem on my internet problem but they can't solve it. i have 1GB pending data on my dongle. my data usage time is evry month 15 to 16 date. i have one message and some talking records available in my mobile please solve my problem.

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  1. Dear Customer,

    We are fully sensitized to your concerns. However, we request you to please mail your query/complaint to [email protected] along with 10 digit MTS number in order to provide you with better resolution.

    Thank You. MTS India

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