Sunray Complaint – Irresponsible Response

Subject: Irresponsible response
My Name: Yusuf Member
My City: Bharuch
My Complaint Against: Sunray
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.):
My Complaint Description:
I purchased a solar water heater from a dealer of sunray organisation in Bharuch a year back with a warranty of 5 years of the product. Now, i am facing problems with the product as there is a valve leakage from its tank and have lodged a complaint with the dealer as well as with the customer service of the organisation. But, there is no proper response from their side and its been 15 days since that and all they do is just make excuses saying today and tomorrow.
Hoping for a positive response from your side and a helping hand with my problem towards the organisation.
Yusuf Member

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