Subject: Credit Card Joinning Benifits not received after conform by them
My Name: Anshul Mehta
My City: Vadodara
My Complaint Against: ICICI Credit Card Team
Complaint Category: Banks Complaints
Claim Amount (Approx.): 500 rs BMS voucher & 1000 Payback Points
My Complaint Description:
My name is Anshul Bhanuprasad Mehta & my credit card detail is as follow.
Card Type: HP Coral (ICICI VISA)
Card Number: 4375510723131006
Mobile no: 09377717887
I received this card in this month(i.e. August) and i have applied it Online. My quarry is it was clear written in ICICI web side that apply online credit card and get BMS voucher of 500 Rs & 1000 payback point. But i didn't received any of them.
While 1st verification call i received at the time of apply i was informed that i will get but i didn't get.
As per ICICI website & term & condition i am eligible as i have apply for VISA card so i am expecting benefits of provogue watch,BMS voucher of 500 Rs & 1000 payback point.
On 10th October i received mail from L Kavitha Customer Service Manager ICICI Bank Limited and she conform that i will get this benefits on 18th of Oct.2015 but yet not received than again telephonic discussion done with Swati Mehta Customer Service Manager ICICI Bank Limited and also received mail to wait until 10th of Nov. 2015 but yet not received any call/mail.
Please look in this matter and let me help also.