Subject: Pathetic Service by Gioneed india
My Name: Himanshu sangani
My City: Ahmedabad
My Complaint Against: Gionee India Pvt. Ltd.
Complaint Category: Handset Compalints
Claim Amount (Approx.):
My Complaint Description:
I am one of the customer of Gioneed india who bought one Hand set M4 3 months back. My mobile screen got broken on 15th Dec 2015 and i have given for necessary repair to their Authorised service center in Ahmedabd on 16h Dec 2015 (on chargeable basis as it physical damage was not covered under warranty). I was committed that it will be repaired on 21st Dec. but after lot of communication by Email, Phone call, and personnel visit to service center i am yet to get any proper answer as they do not have SPARE available for necessary repair.. This is really pathetic service by any company. Their last commitment was "it will be repaired by 2nd Jan 2016. Today on 4th Jan 2016 it is still not repaired and no communication from their side on any further information.