Samsung Complaint – Same Problem Persist After Repairs

Subject: Same Problem Persist After Repairs
My Name: Sanjib Saha
My Contact Email ID: [email protected]
My City: Guwahati
My Complaint Against: Samsung
Complaint Category: Handset Compalints
Claim Amount (Approx.): 5500/-
My Complaint Description:
I had purchased a Samsung mobile on 19/9/2014. From the day one it gets hanged every now and then while receiving calls. Neither I could cut the call nor I could receive it. I just see my phone ringing and I am so helpless. I had visited the service center (Bir Electornics Pvt. Ltd., Bora Service Petrol Pump Building, Ground Floor, G. S. Road, Guwahati – 781007, Cell no. 09707393497, 0361-2466024, email id – [email protected]) more than 6 times But didn't get any solution of my problem. Even the service center told me that they have changed the motherboard. I am fed up with the service provided by the service center. i have wasted a lot of time and energy in this matter. now i want immediate replacement / refund money from the company.

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