Subject: ) Sub standard faulty product provided to the customer
My Name: Kaushik Pandya
My City: Vadodara
My Complaint Against: I-Ball
Complaint Category: Handset Compalints
Claim Amount (Approx.): 10000
My Complaint Description:
Subject: Tablet PC Slide i701 , serial no. INIB05231504128
(1) Sub standard faulty product provided to the customer.
(2) Not shown interest to solve the problem.
(3) Fraud in provided wrong & unexcited number.
Your Ref :- You can refer our Compilation No. 36753 Dt. 13/01/2016
on your phone services at +912233825100
Document No. 118051562237236 dt. 13/01/2016 of 4:38:20 pm ,
Partner Name : Baroda for Tablet PC Slide i701 ,
serial no. INIB05231504128 Warranty up to 02-08-2016
After giving the device at the company service center more than three times for repairing my device
,I-ball I-slide i701, I am really disgusted with the iball company as the same problem is repeating again and again and again. The product is highly faulty, yet I have to face this problem time and again of going to service center and wasting my time.
After how many more failures will the product be replaced with a better one.
Kindly provide me with a new higher product as provide a better product , I am even ready to pay the difference.
If you do not provide satisfactory service hereafter, I will have no other choice but to go to legal .
Now if we don't get any proper reply with action then we compel to take action against your organization.