Subject: Internet service is not provided after purchasing annual internet plan
My Name: Kharanshu Modi
My Contact Email ID: [email protected]
My City: Ahmedabad
My Complaint Against: Chandra Net Pvt Ltd (Spidigo Internet)
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 8000
My Complaint Description:
I am a Spidigo internet consumer from Ahmedabad, Gujarat. I have purchase Annual Internet plan from spidigo of amount Rs 9000/-. But Company in not providing support for disconnectivity. I have to register my complain to customer care 3-4 times a week, but every time my problem remains unsolved. And they are not providing proper response to my complains. They have complain ticket system. System closes the ticket after i get resolved. But they closes the ticket without knowing me. And i have to register my complain again. At the end of year Internet is not working for 4 months out of 12 months.
I want to get my money refunded from chandra net pvt ltd which is providing Spidigo internet.