YOU BROADBAND INDIA PVT LTD Complaint – NOT PROVIDING SERVICE AFTER INSTALLATION

Subject: NOT PROVIDING SERVICE AFTER INSTALLATION
My Name: SAMIR AMRUTLAL PATEL
My City: AHMEDABAD
My Complaint Against: YOU BROADBAND INDIA PVT LTD
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 2500000.00
My Complaint Description:
I HAD START THE INTERNET SERVICE FROM 8-1-15 WITH THIS COMPANY IN MY COMPANY NAME DIPAKKUMAR AMRUTLAL PATEL FOR SPEEDI INTERNET SERVICE. I HAD PAID RS. 7900 FOR ANNUAL PACKAGE OF 12 MBPS SPEED AND 400 GB ANNUALY USES.

SINCE START DATE I HAD NEVER ENJOY THE SPEED AND PROPER INTERNET SERVICE BY THIS COMPANY. EVERY 4 DAY I HAVE TO COMPLAIN REGARDING NON INTERNET TO THEIR CALL CENTER. THEY ALWAYS SAYS THAT THE ENGINEER HAD APPOINT TO SOLVE YOUR PROBLEM BUT TILL TODAY THE ENGINEER NEVER COME TO SOLVE THE SAME. AND THE RESIONAL OFFICE PERSON ARE NOT READY TO HEAR OUR PROBLEMS IN THEIR PREMISES. THEY TOLD US THAT WE HAVE TO MAKE COMPLAIN TO THEIR CALL CENTER, AND EVERY TINE CALL CENTER REPLY THAT THE ENGINEER APPOINTED. AND THEY ARE NOT READY TO PROVIDE US THE CONTACT DETAIL OF ENGINEER AND THE RESPONSIBLE PERSON.

I AM USING THIS INTERNET SERVICE IN MY WORKING OFFICE. DUE TO THIS PROBLEMS I HAD NEVER DO MY BUSINESS PROPERLY, IN THIS REGARDING I HAD LOST MY NEW CLIENTS AND EASING SO MUCH LOSSES.

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