Airtel Complaint – Not Providing Me Free Internet At 20kbps As Per My Plan

Subject: Not providing me free internet at 20kbps as per my plan
My Name: Dinesh Pradhan
My City: Mumbai
My Complaint Against: Airtel
Complaint Category: Airtel Complaints
Claim Amount (Approx.):
My Complaint Description:
Mobile no 9769557875 this number switch to airtel on 23rd dec 2015 they offer me 399 plan in which 3G 1Gb free thereafter unlimited 2G free. Thereafter complition of 1GB they stop my internet access ,on inquiry they told u will get network at 20kbps which is useless, if it is usless then why they offer me this plan. On complaint at appealant they told now we can not provide this free service and we never offer u this free internet they just denied to activate free internet at 20 kbps even company shows myplan of free internet.
Dinesh pradhan
Email. [email protected]

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2 thoughts on “Airtel Complaint – Not Providing Me Free Internet At 20kbps As Per My Plan

  1. Dear Mr.Pradhan,

    This is with reference to your complaint dated 15 January 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. Dear Mr.Pradhan,

    This is with reference to your complaint dated 15 January 2016.
    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]
    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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