Sbi Cradit Card Complaint – Deduct Payment Totaly One Time From Account, Purchase EMI Basis Not Refund Balance Till Date

Subject: deduct payment totaly one time from account, purchase EMI basis not refund balance till date
My Name: JANADAN DAS
My City: delhi
My Complaint Against: sbi cradit card
Complaint Category: Banks Complaints
Claim Amount (Approx.):
My Complaint Description:
sir,
I Jandan das SBI card holder card no 4726426894223595. I was Purchase goods through this card last purchase was EMI payment VU FHD TV on 09th Nov'15. I have not receive any msg from SBI Care for billing payment of Rs. 19,848.84/- till date But 1th Dec 15 Deducted from my Account at auto debit. Rs 19848.84/ total purchase including TV Rs 14,490/- payment EMI basis 6 installment with 14% interest. I contract payable No 18601801290 customer care on 1st Dec 15 they told deduct money from your account but not received after 3-4 days we will received payment and refund money after EMI calculation.

To day I talk with customer care they told EMI cancelled and give reply later so EMI cancelled I not paid interest Rs. 670/- (appx). I complain to customer care they told complain No.14060666603 dtd 7th Dec.but reply given after 14th Dec .
also they told Rs.500/- fine for extra purchase of limit (20,000/-). they not given any massage or any information to me. nor E-mail neither sms or any bill send to soft copy or hard copy. so what I can give fine to SBI.
I hope u solve my problem and understood what am I told you.
regards…..

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3 thoughts on “Sbi Cradit Card Complaint – Deduct Payment Totaly One Time From Account, Purchase EMI Basis Not Refund Balance Till Date

  1. Dear Customer,

    Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at sbicard_cares@sbicard.com.

  2. Dear Customer,

    Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.

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