Subject: Online recharge amount not credited
My Name: Kaushik Hasija
My City: Pune
My Complaint Against: Dish TV
Complaint Category: Entertainment
Claim Amount (Approx.): 915
My Complaint Description:
I would like to inform you that, I am using dish TV connection for quite a long time. My DishTV VC No.: 01514519311. As on Aug 5th 2015, I have made a payment of Rs.915. to recharge my DishTV connection through my ICICI bank VISA debit card. (Payment Transaction No. VIN/ONLINE RECH/XXXXXXXXXX). I have checked and confirmed through Bank authority for payment, and they confirmed that online transaction is completed and payment is also debited from my account. But it has not been credited to my dishtv account I called their customer care and they are not even ready to register the complaint.
Kindly look into this on priority.