BSNL Complaint – Online Recharge Refund

Subject: Online Recharge Refund
My Name: Sagarkumar B. Patel
My City: Bareja,Ahmedabad
My Complaint Against: BSNL
Complaint Category: BSNL Complaints
Claim Amount (Approx.): Rs.68/-
My Complaint Description:
I did online recharge through BSNL web portal of Rs.68/-. But I didn't receive message from BSNL. and amount debited from my SBI account.Then i request to BSNL customer care with transct. ID(complaint docket no.-1J16346797).after complaint with BSNL Customer care centre executive, Even she didnt reply the status of complaint.I called again to care centre executive then she said the status.But customer executive replied me there was no transaction record we have which yo did.I had a proof of my amount debited to BSNL portal.

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