GREEN LOTUS IN Complaint – Right To Be Heared And Right To Redressal Breached

Subject: right to be heared and right to redressal breached
My Name: Nilesh Surani
My City: Ahmedabad
My Complaint Against: GREEN LOTUS IN
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 25000
My Complaint Description:
I have purchased 6 numbers of Superfan brand of ceiling fans from Green Lotus In, Ahmedabad for my residence in Vadodara. I had to purchase from Ahmedabad only as the company has no direct dealers in Vadodara. I have complained regarding noise issue in Superfan at Speed of 1 immediately after installation since its disturbing and surprising that the top brands can also noise. I spoke over phone but they said its normal. I have asked to take my money back since I have paid exceptionally high price for the fans. They are not ready to believe it at all and giving all excuses. They have not shown any sign that they are really concerned on my complaint. I have asked to furnish some details to justify that the sound is within the range but they do not pay attention.
I am writing to you to address a genuine complaint as I had trust over brand that quality resembles the price I have paid and I will have peace of mind. I as a consumer full right to ask for compensation in form of money or replacement of goods or repair of defects in the goods as per customer satisfaction.

Share and inform others about this:

Leave a Reply

Your email address will not be published. Required fields are marked *