PayTM Complaint – No Refund For Cancelled Bus Ticket From PayTM

Subject: No refund for cancelled bus ticket from PayTM
My Name: Arun Singh
My Contact Email ID: [email protected]
My City: hyderabad
My Complaint Against: PayTM
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 159
My Complaint Description:
Hello All,

I booked Bus ticket from PayTM from Hyderabad to Mumbai but the vendor called and told me the price published on PayTM site is not real the real price is 10 times from what published on site and for which I have booked…

I have requested cancellation of that ticket from paytm portal, the moment bus operator update me about the fare difference and asked me to pay remaining amount.

Still neither the Paytm has not refunded me the amount paid for ticket booking nor update even after multiple follow-up with them over mail and its been 1 month now.

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16 thoughts on “PayTM Complaint – No Refund For Cancelled Bus Ticket From PayTM

  1. Hey, Please share us your registered email id along with order id. so we can check and proceed further. Thanks!

    • ORDER NO. 1209568674
      By mistake Ticket got booked from bangalore to hyderabad on 10th Sep,2015
      But i planned my travel on 11th Sep,2015. Since there is some problem, i booked it for 10th and i didnt find the cancellation policy anywer. Request to refund the amount so that i can plan my travel for next day

    • As i have done the reservation of trimurti travels …now i have cancelled my plans and could not be able to travel so i had requested to cancel my ticket…but they refused to do so.When in their faq,its clearly written that customers can cancel their ticket.If Paytm cannot cancel this ticket,i can file a complain in consumer court as they are taking this issue lightly.

  2. I ordered a dumbbell set for which courier charges of 250 was levied. It was no where mentioned on the website while purchasing that there would be delivery charges.

    What a fraud paytm is, amazon and flipkart will always remain masters in delivery and trust.

    Order id is 1162508596

    paytm is really a chor company guys, never order anything from paytm

  3. i have booked the bus ticket order id is with details provided below, i got message from bus operator that has been canceled but i did not received any message or mail from paytm regarding cancellation. please refund my money as soon as possible.
    Order Id:137926028
    date of journey: 05-12-2015
    dep time:23.20
    travels name:universal travels.
    trip for kumbakonam to chennai.

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