Subject: NON REFUND OF HYPO CHRGS AND PROCESSING FEES
My Name: ANIL RAMNANI
My City: Ahmedabad
My Complaint Against: HDFC Bank
Complaint Category: Banks Complaints
Claim Amount (Approx.): 25000.00
My Complaint Description:
1. We have been banking with SBI and have a current account also with HDFC Bank Ashram Road, Ahmedabad branch. Several times my personal Banker of HDFC has requested us several times to shift our CC facilities from SBI to their bank.
2. We negotiated and my personal manager agreed that they will charge all the charges and debit to our account all charges only after disbursement. In good faith they got signed all the documents.
3. As a mortgage we have given them paper of property which was loanable and on which we have already taken loan when we purchased the property. HDFC bank knowingly with malafide interest tried to harres saying that some old sale deed were not available with us. We requested also to give newspaper ad.and give notice for 7 days, which the didn’t agreed upon. They have never bothered to give us the reason on paper .
4. Later they deposited the processing fees (Rs.16854) without our consent and further debited Rs.8400 franking charges for hypthotication for the loan which they have never charged. And now when we are asking for refund they reply to get it refunded from stamp department. They are not able to give reason why they did franking ????????????
Kindly help us in the matter