MI India (Ensure Support Services India Limited – Service Station) Complaint – Regarding Mobile Phone Not Delivering

Subject: Regarding mobile phone not delivering
My Name: Anand Kapadia
My Contact Email ID: [email protected]
My City: SURAT
My Complaint Against: MI India (Ensure Support Services India Limited – Service station)
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 19999
My Complaint Description:
I had purchased MI-4 Phone from flipkart e-commerce website on 10th Feb-2015 with Order ID : OD102041234369154700. I had got problem of touchpad and submitted phone in service station 'Ensure Support Services India Limited' at "Office no 4,5,6 Bhavik ApartmentOpp.Abhishek Hotel,Near Turning Point,Ghod dod Road, Surat – 395002, Gujarat – (0261 3022573) on 21st April 2015 with Work Order No. : SUR/XM/15/00266. They told me that issue would resolved in 10-15 days. As already approx 53 days are gone, I had visited for 3-4 times to service station, but I have not received my phone from service station. I called in flipkart but they used to tell me that we are having technical issue in software; please contact after sometime. I am very frustrated. Kindly do the needful at your end.

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