HTC Complaint – Regarding To Service Not Provided By Company Even Device In Warranty

Subject: Regarding to service not provided by company even device in warranty
My Name: kamlesh pambhar
My City: rajkot
My Complaint Against: HTC
Complaint Category: Mobile Companies
Claim Amount (Approx.): 20000
My Complaint Description:
I am kamlesh pambhar from rajkot. I purchase new HTC desire 820s mobile and it is in warranty. I submit mobile at htc service center for speaker , dial response issue at 8/01/26 and I did call many times in customer care(18002663566) but did not provide any service. all times , customer care person said that your request in process. Also said that may be we consider your device in warranty or not in warranty. I also did call to rajkot htc service center mant times but thay also said that we cant provide any service without upper level response from company. I also requested about stand-by-device but both rajkot service center(Bhavesh pandya) and (sasi kant)htc customer care said that we cant provide stand-by-device because htc not provide that type of service.I am suffer from problem still 20 days but I dont have any update about my device warranty. Rajkot service center address is TVS Electronics Limited , HTC Service Center , Shop No 107,Golden Plaza , Tagor Road , Near K K Marketing Rajkot – 360002. Phone : 0281 – 2464685

Share and inform others about this:

Leave a Reply

Your email address will not be published. Required fields are marked *