Subject: Mobile Repairing not done in Warranty
My Name: Nirav Patel
My City: Ahmedabad
My Complaint Against: Micromax
Complaint Category: Mobile Companies
Claim Amount (Approx.): 17000
My Complaint Description:
I just want to let you know that, I've given my mobile to repair (11/09/2015) at Azzure Enterprise (Micromax Service Center), Ahmedabad with job ID: W010418-0915-19133183.
They promised me it will take maximum 9 days to repair, And not it is nearly 20 days still not repaired.
even They don't answer in proper way on phone. Always told call customer care. They are not giving me the exact time frame to repair. I always ask them for the exact date when my phone will get repair, but Unfortunately they told to call customer care.
Now, They are ordering me not to call at service center for this situation. Now, nobody is taking responsibility for repairing my mobile.
Thats why, I just want to take legal action and want to knock door of Consumer Court.
Let me know if it require any further details.