Subject: TOSHIBA LED Repair / Replace Grahak Surakhsa
My Name: Ankit Prajapati
My City: Gandhinagar
My Complaint Against: Toshia / Paresh Acharya
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 29990
My Complaint Description:
I have purchased TOSHIBA LED TV on dated 01/05/2013. It is in warranty period . Suddenly in My TV there is a problem in screen display. I have raised the complain by customer care with complain number SR8G0026060 and customer care assign person to look after the problem.
Assign person contacted me and asked me to send screen shot of my LED and he confirmed me that you LED is under warranty and within 7 days we will change the Panel screen or LED. Then after he came and said we will not repair you LED because problem your LED is not in warranty though he confirmed me earlier by checking that it will repair.
The person is talking very rudely and he has not fear of any Grahak Surakhsha .
Name of the Person : Paresh Acharya .
Contact no : 8401394384
82 Nalanda Complex Vastrapur,
I request to kindly help to repair / replace my LED TV .