Street Style Store Complaint – Required Product Not Delivered

Subject: required product not delivered
My Name: shuchi tanya
My City: delhi
My Complaint Against: street style store
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 1000
My Complaint Description:
I tried to raise return request but was not able to figure out the solution for it since these guys have very bad communication channel.

As per their customer care executive, she suggested me to write the mail regarding this.

i want to exchange the size of
1. Flats on my feet (black) from 38 to 37 since due to design structure its not fitting in my feet.

2. "Its my style seems" to be silver in pic. but actual product is white. kindly provide
"Dancing moonlight" in exchange of it in size 38.

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