Subject: Fault in Sony Z3-Compact for Water Resistant Capicity
My Name: Bhavesh Jodhani
My Contact Email ID: firstname.lastname@example.org
My City: Surat
My Complaint Against: Sony Mobile Company
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 31850 Indian Rupees
My Complaint Description:
I have bought Sony Z3-Compact mobile just one month back as Company saying that it has Water Resistance capicity.. But after I took few pictures in Swimming Pool (depth less than 1 m), within 5-7 minutes mobile screen goes off because water entering to phone. Even though all sockets are well closed.
I have consulted Sony service center ( Rainbow Service center, Surat) but they said it does not come under warranty.
Now, question is that Does Sony making fool to public ???
I want my mobile getting replaced.. If you can not do that then tell me,,, So I can proceed further against Sony Company.
IMEI/Serial No: 355189061632123
Handsets FSN: MOBEY7FJDA8EAN5E WID: VA52157
I trust on Quality given by Sony Company .. so, please try that it remain the same.