Subject: Fraud during service of 2 wheeler at authorised service station of Honda 2 wheeler India.
My Name: Harikrishna Patel
My City: Vadodara
My Complaint Against: Honda 2 wheeler India
Complaint Category: Service Providers
Claim Amount (Approx.): 00
My Complaint Description:
I have purchased a Honda Activa(HET- with TUBELESS Tyres) model on 03/04/2013. Details are as below.
Model: Honda Activa (2 wheeler) – SCV110D
Colour: P S White
Chassis No: ME4JF501CD8120682
Engine No: JF50E80120102
Purchase date: 03/04/2013
Dealer: Apple Automotive, Apple House,
Ajwa Road, Vadodara, Gujarat.
I have carried out all the services/maintenance from authorized service center of Honda 2wheelers. I have also taken 36 months extended warranty(mechanical and electrical breakdown) of the scooter from Honda, as well as, I have signed for annual maintenance contract with the dealer. I have carried out the maintenance services from following service centers of Honda 2 wheelers:
1) Apple Automotive, Apple House, Ajwa Road, Vadodara, Gujarat.
2) C R Scooters workshop & service station, Nr. Sanman Hotel, Opp. Tulsi Hotel, Jetalpur Road, Vadodara, Gujarat, 390007.
But, when I got punctured in the rear tyre of my scooter on 12/10/2015, I found both the tyres TUBE TYPE. So they(one of those service providers) have changed the wheels(with rims) of my scooter during any of the services. I have made complain to both the service station and to Honda 2 wheeler India also, They have not replied positively yet. They are not willing to take this matter seriously. I have mailed and called them so many times but they are not responding.