Subject: No Reply From Service Department
My Name: Rohan Patel
My City: Ahmedabad
My Complaint Against: YU
Complaint Category: Mobile Companies
Claim Amount (Approx.): 9050
My Complaint Description:
i purchase the YU YUREKA from amazon.in and after using 1 month its charging adapter is stop working so i try to call YU CUSTOMER SUPPORT and also mail them but they did not solve my problem.
my charging adapter is in warranty.many time phone take up to 8-10 hour to 10% to 100% charging. heating issue is also in my phone so i fear to use it.can it blast while talking!
i call last time in customer care on 11 june 2015 and they replay me in next 10-12 days new charging adapter is sent to my address but after 20 days i did not received any charging adapter or any call from YU! and i waste my totally 50 rupee on call.
i can not only one time try to connect with customer care but i can try minimum 7-8 time! and i have many important call recording and mail and my mobile purchasing bill.