Subject: IN SERVICE SINCE 2 MONTHS
My Name: Bhavin
My City: ahmedabad
My Complaint Against: HTC INDIA
Complaint Category: Handset Compalints
Claim Amount (Approx.): 25000/-
My Complaint Description:
I have given my handset HTC Desire 816 in to repairs on 1/9/15 as the wifi connection had some problems. on 14/9/15 the service centre told me the phone is ready. I went there checked the phne and realised the display of the phone is not responding, seeing this service centre agreed to change the display and gave me 15 days time. Today is 28/10/15 and I am still waiting to get my handset repaired. I am facing problems with business because I have to borrow someones handset for such a long time. And everytime I try to connect the company or customer care , I get new date of delivery. I don't know what is hapenning at their end. but I am the one who is suffering. Now after waiting so long I need a replacement of my handset with a fresh piece.
The ticket number of my complaint is 15INA380027000. My name is Bhavin Prajapati. i live in Ahmedabad city in Gujarat. and The service centre where I submited my phone is TVS ELECTRONICS LTD., shop- 105, first floor, shangrilla arcade, near shyamal cross road.