Idea Complaint – Value Added Services Charge

Subject: Value added services charge
My Name: Krupal Patel
My City: Ahmedabad
My Complaint Against: Idea
Complaint Category: Idea Complaints
Claim Amount (Approx.): 6500
My Complaint Description:
Actually I was changed my bill plan by self. & idea say when you was bill plan changed I am out of plan for two hours I am not connect with any plans. How it is possible. If my new plan is not active that mins my old plan is ongoing. & they was charged me Rs. 6500 for two hours of Internet useget.
Please help me. I don't know what I am doing ? Waiting for your prompt reply.

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One thought on “Idea Complaint – Value Added Services Charge

  1. Dear Customer,

    We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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