Paytm Complaint – Bus Was Run Even Though Money Not Refunded

Subject: Bus Was Run Even Though Money Not Refunded
My Name: vishal sorathiya
My Complaint Against: Paytm
Complaint Category: Tours & Travels
Claim Amount (Approx.): 700
My Complaint Description:
Order Number: Tickets – 1190611028 | Message: i booked my bus ticket on 31th aug 2015 for 2nd sept 2015 at 5:30 pm at that time in your website Rajkot to mumbai – Vashi bus service showed me. but when i was gone to mumbai but bus operator said that bus is not going at "mumbai – vashi" it going at "mumbai – mahalaxmi" and "Mahalaxmi" to " vashi" too far. so give me return my money i don't want go their
. and i requested u for refund my money on 2nd sept 2015 request no 111695277 but still i not get my money He told me on last mail for talk with mr. rajveer ( m:+919913844144) so i talked with him. he said that in our software no rout available but paytm is consider this rout so we are not responsible for refund your money. and he said that this rout is not available in our service but paytm is consider this for commission purpose but actual this rout is not available now paytm is responsible refund your money. please give me the proper answer as early as possible. either i take legal action… this is not fair. …

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