Subject: Refund Not Give Back & unnecessary cut my Balance
My Name: RAJ PATEL
My City: Ahmedabad
My Complaint Against: Tata Docomo
Complaint Category: DOCOMO Complaints
Claim Amount (Approx.): 128
My Complaint Description:
Respected Sir/Mam this company is very cheating with customers…
I have recharge on 24th November RS.251…
I have 90 MB internet balance on 15-12-2015 and they send me alert message @ 2.34 A.M on 15-12-2015 that is "Your account data balance is critically Low" and after 5 minutes they cut my 128 RS balance even if I have only use 934 MB.
When I call to CUSTOMER CARE @ 3:17 A.M they cut my phone and after 25 Time calls they pic my phone and talk with me and without listing my whole problem they cut my phone @ 8:00 A.M…
Respected sir/mam I need back my balance back RS.128 because of they are cheat with me so request to use do some this for this problem..
I hope they give me my refund back as soon as possible.