MTS Complaint – Unnecessary Balance Deduction Of Mobile Service Provider ; MTS

Subject: Unnecessary balance deduction of mobile service provider ; MTS
My Name: SUMAN KUMAR ADAK
My City: I recharged in my MTS rs70.00 . They deducted Rs. 66.00 for some value added service which is not activated by me. Ultimately though they assured me to refund but they refunded only Rs. 6.00 and make excuses.
My Complaint Against: MTS
Complaint Category: Service Providers
Claim Amount (Approx.): 70.00
My Complaint Description:
I SUMAN KUMAR ADAK, use a MTS mobile no 9153144716, . I RECHARGED RS 70.00 ON 04.08.2015. BUT THEY DEDUCTED RS 66.00 . I INFORMRED THEM AND REQUESTED TO REFUND IT. THEY RE. TURNED RS 36.00 AND AGAIN DEDUCTED RS 30.00. THEN THE TOTAL DEDUCTION IS 60.00 . NOW THEY MAKE SEVERAL EXCUSES AND ASK ME I SHALL BE RETURNED RS 30.00 ON 10.08.2015. I NEED THE SOLUTION

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