Subject: Unnecessary amount deducted by Insurance co.
My Name: Jignesh Patel
My City: Vadodara
My Complaint Against: New India Assurance
Complaint Category: Insurance Companies
Claim Amount (Approx.): 50000.00
My Complaint Description:
I have Janta Policy from New India Assurance Company Ltd. We inform you that I was putting claim file towards charges of Thyrode operation of my wife Sweta Patel on dated 30/09/2015. Insurance Agency /TPA Agency passes only 35% Amount from total claim amount.
I am not satisfy with this type of Janata Policy which is Deceptive to customer.
Under this policy I have received only 35% Payment against my policy amount. Operation charges is approved only 6300 out of 35,000/- How is this possible. You are very well aware that now a day medical charges are very very expensive. No any doctor can minor operation in Rs. 6,300/-. Also Too much amount deducted in OT Charges, Aneathesist etc. etc. I agree with deduction on room charges etc.
What meaning of this type of policy If Insurance agency not provide claim amount to customer.
Doctor had collect his full amount, TPA had deduct all amount, Insurance agency collect premium in advance, loss only to customer (me).
Pl. do needful and help to middle cast person from heavy deductions by Insurance Agency.
You can refer my below mail communication with Insurance co. and also attached scanned copy of letter which is received from New India Assurance.
Hope for your kind co-operation.
Thanks & Regards,
Cell : 9898386103