Eureka Forbes Complaint – Unsatisfactory Service N Breach Of Contract

Subject: Unsatisfactory service n breach of contract
My Name: Niraj Desai
My Contact Email ID: [email protected]
My City: Mumbai
My Complaint Against: Eureka Forbes
Complaint Category: Advertising Media
Claim Amount (Approx.): 2500
My Complaint Description:
I have done a bi annually service contract with eureka Forbes to service my water purifier. My contract no is 1010386520, date of contract starting from 24/6/2013 to 23/6/2015. During this contract period we were committed to provide us 6 service( 4 mandatory n 2 if required) under the said contract. After giving three services, they didn't came for service in the past one year. We have made several calls to their call center. But no response was given to us.
Now after one year, suddenly their service rep came for contract renewal without giving us the pending services, upon asking on pending services they behave rudely and asked us to call on call center no. I personally contacted on call center no : 39883333, the person didn't responded my call and disconnected my phone.
We have retained the service contract paper which is in pink colour as n evidence of proof.
Sir, I sincerely request your good self to look in to this matter and oblige us.

Thank you
Niraj Desai

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2 thoughts on “Eureka Forbes Complaint – Unsatisfactory Service N Breach Of Contract

  1. Hi Niraj Desai,

    We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long
    term relationship with you.

    Eureka Forbes Team.

  2. Hi Niraj Desai,

    We have received feedback from our service team that your issue has been resolved.

    Should you need any further assistance on any of our products or services, please feel free to write to us at [email protected].

    Eureka Forbes Team

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