Tata Docomo Complaint – Unwanted Diduction

Subject: unwanted diduction
My Name: b.b.pandey
My City: kalyan
My Complaint Against: tata docomo
Complaint Category: DOCOMO Complaints
Claim Amount (Approx.): 35
My Complaint Description:
My name is bharat & mobile no. Is 9702832423 in tata docomo.my phone recieve a sms in 13.11.015 in 11.35 pm 35 rs diduct in masti club activation charge by huwwap sites.but i am not open this site.i open a different site by uc browser but open in the masti club.so without any clickin i out in this site.after some time we recieved sms in the balance diduction matter.what i do to refund my balance.i do not activate any service but balance diducted.if incase my balance is not refunded i complained in the consumer forum.

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4 thoughts on “Tata Docomo Complaint – Unwanted Diduction

  1. Dear Customer,

    We’ve received your complaint and we will ensure it is resolved soon.

    Thanks and regards,
    Customer Care
    Tata Docomo.

  2. Dear Customer,
    We would like to inform you that, Masti Club service was activated by you on 13-11-2015 at 11:30PM through SDP_WAP mode and hence the balance of Rs.35/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.35/- has been already credited to your account as a onetime goodwill gesture with the docket number PSG20123163943 on dated 14-NOV-2015 at 01:19PM.

    Regards,
    Customer Care
    Tata Docomo

  3. Dear Sir

    My Name is Dhaval Patel

    i recently mnp my number in tata docomo Postpaid Connection and no network in my place

    Pls Solve my Problem Urjent

    Mobile Number – 9722691427

    NAME – DHAVAL PATEL

    ADDRESS – NDUSIND BANK LTD

    Address: G4 GRD FLR GCP BUSINESS CENTRE NEAR VIJAY CROSS ROAD NAVRANGPURA AHMEDABAD 380009 GUJARAT

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