Tata Docomo Complaint – My Balance Has Been Reduced Without Any Warning Even I Did Not Confirm Any Service.

Subject: My balance has been reduced without any warning even i did not confirm any service.
My Name: Bhushan jalnekar
My City: Sillod
My Complaint Against: Tata docomo
Complaint Category: DOCOMO Complaints
Claim Amount (Approx.): Rs 30
My Complaint Description:
Hi, i m bhushan jalnekar.I m using Tata-docomo sim from many years.Last evening, i dial a toll free number and my balance is reduced even if i did not confirm any service.
They (customer service executive) promised me to payback my reduction in 30min.Two times they accept their fault and assure me that i will definitely get my balance back.But i did not get.Its really unsatisfying service by this company.
Hope, you will contact me and will do some needful.

Bhushan(9028135839)

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4 thoughts on “Tata Docomo Complaint – My Balance Has Been Reduced Without Any Warning Even I Did Not Confirm Any Service.

  1. Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata Docomo

  2. Dear Customer,

    This is with reference to your complaint regarding the balance deduction of your Tata Docomo connection. In this regards, we would like to inform you that we have verified our records and found that the amount of Rs. 35/- has been debited from your number on 28-Jun-2015 due to VAS service Mytalkies activation. Further, we would also like to inform you that the debited amount has been credited towards your account as a good will.

    Regards,
    Customer Care,
    Tata Docomo.

  3. This is with reference to your complaint regarding the balance deduction of your Tata Docomo connection. In this regards, we would like to inform you that we have verified our records and found that the amount of Rs. 78/- has been debited towards your account as a good wi

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