Samsung Care Complaint – Warranty Avoided Because Of Mobile Update

Subject: warranty avoided because of mobile update
My Name: Hussen Khan
My City: chikhli
My Complaint Against: samsung care
Complaint Category: Mobile Companies
Claim Amount (Approx.): 49000
My Complaint Description:
I am highly dissatisfy with your service centre located in Chikhli Gujarat

Buying Samsung mobile is excitement for young youth like me by paying huge amount…..

I have purchased
Samsung Galaxy Note 4
Model SM-N910G
IMEI No.355306068944877
Serial No.R58G11D88JX

As Samsung believe in customer satisfaction by providing update on regular basis I tried to update my software through OFFICIAL SAMSUNG SMART SWITCH but Error occurred and suddenly my mobile started to auto restart continuously.

When I went to Samsung Service centre placed in Chikhli Gujarat 396521,they refused to look into my matter of concern by saying my mobile is showing error KNOX WARRANTY VOID:0X1 (1) they couldn''t repair my mobile because i tried to update my mobile.

As I am Samsung fan boy and purchase Samsung mobile regularly,AND NEVER FACED SUCH PROBLEM,but looking after this incident,I have to think twice before buying.

Mobile worth 49000 but after sales service ZERO

I request you to refund my money looking after your After sale service….

Kindly look into my matter and update me for the same asap.

Your Thankful,
Hussen Khan
Chikhli District Navsari

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