Samsung Complaint – Washing Machine

Subject: Washing Machine
My Name: Ashish J Vora
My City: Ahmedabad
My Complaint Against: Samsung
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 23000/-
My Complaint Description:
I am Ashish Vora. I purchased a Samsung washing machine couple of months back from STAR TREK ELECTRONICS which is located near Nehrunagar, Satellite. Contact Number – 9825071877 ( Riteshbhai). That guy gave me fake date bill.
Because I purchased a machine on 15th August 2015 and they give me a date of 22nd July 2015.
Bill No- RT/00442.
I face some issue from machine so i called to the company but they didn't reply me anything. I went for the authorized dealer.
But they don't want to listen my complaint. Company used to tell talk with dealer and dealer used to tell talk to company.
I paid the money but not worth it at any kind of use.
Company tell that the parts are not available from last 1 month. It is not my problem.
i have a complaint number which is 4207197893 and reference number is 3100536451.
I asked for a refund but they totally denied for refund.
So facing such kind of problem i purchased a new machine of different company.
And yesterday company told me to repair my machine so now what i have to do.
I need my refund only nothing else. No Repair and No replace.
I talk with customer care of Samsung and also to the VOC department. But nobody answer me properly.
I need my refund nothing else. Please help me.

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