Scheme Alloted Without Prior Intimation – Vodafone Online Recharge

My Name: Rahul B. Shah
My Contact No. 8980198168
My Complaint Against: Vodafone India
Vodafone India’s Contact Details: Nodal Office – Gujarat
Complaint Category: Vodafone Complaints
My Complaint Description:
I recharged my prepaid vodafone account with Rs. 68 on 4/5/2013 at around 1:25 pm. I did it through my ICICI bank account, online. Now they have allotted me a roaming scheme with Rs. 0 talktime, without intimating me about their existing offer. Its obvious that a customer should be informed or intimated before assigning any existing offer, whether he wants that particular offer or not. A customer is free to recharge any amount through internet banking, and is not expected to know all offers the company have.… Continue reading

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