One Assist Consumer Solutions Pvt Ltd Complaint – Mobile Damage

Subject: mobile damage
My Name: soni Dharmendra chinubhai
My City: ahmedabad
My State: gujarat
My Complaint Against: one Assist consumer solutions Pvt ltd
Complaint Category: Insurance Companies
Claim Amount (Approx.): 8109/00
My Complaint Description:
dear sir,
Namaskar,
i purchased smart phone MI not 3 form Mi store,and also i took insurance with the company,after4 months my phone damaged,so i claim for damage for my smart phone,i registered complaint with one assist vide service,request number -171359.
and company rejected my claim ,and gave a reson to delay in intimation of claim.
the detail of purchase as under
name:- soni Kush Dharmendrabhai -mobile no-9426641764
product:- xiaomi redmi not 3 32 gb gold
purchase invoice no:-1471406026984376602
purchase date:-17/8/2016 , if any further
for other information please contact me on my mobile no 9426542764

Continue reading


OneAssist Complaint – One Assist Is Not Returning My MI 4 Phone

Subject: One Assist is not returning my MI 4 phone
My Name: Piyush Patel
My City: Ahmedabad
My State: Gujarat
My Complaint Against: OneAssist
Complaint Category: Insurance Companies
Claim Amount (Approx.):
My Complaint Description:
Hello There,

I placed a claim request for my MI 4 phone on 15th November. On 26th Nov I received an email saying my claim request has been rejected due to insufficient reason. Ok forget that now, Its been 26 days and there is no mail or communication from their regarding returning my phone.

When I am call customer care and sending mail daily, I get only one reply "your case has been escalated and wait till next 3 days" on both phone and email.… Continue reading

Continue reading


ONE ASSIST MOBILE INSURANCE Complaint – Mobile Does Not Repair

Subject: mobile does not repair
My Name: shubham
My City: NADIAD
My State: GUJARAT
My Complaint Against: ONE ASSIST MOBILE INSURANCE
Complaint Category: Insurance Companies
Claim Amount (Approx.): 16000
My Complaint Description:
my mobile is xiaomi mi4 64gb white colour. which is not work so i claimed to one assist for repair. one assist pick up my mobile in 20 august. and said to me the mobile is repair in 35 working days but till 22 December my mobile does not repair and at every time that company change date of repair. this time date is given by the one assist is 28 december.… Continue reading

Continue reading


One Assist Consumer Solutions Pvt. Ltd. Complaint – Not Solution My Complaint

Subject: not solution my complaint
My Name: sudhir kumar
My City: gurgaon
My Complaint Against: One Assist Consumer Solutions Pvt. Ltd.
Complaint Category: Handset Complaints
Claim Amount (Approx.): 6200
My Complaint Description:
sir i am done insurance with one assist general insurance company .as per company say he give alternate handset during repair hand set.but when i ask for it company say this facility not for your handset?then m say please give me my phone as soon as possible i have no other handset .but company always harass me with procedure he always give me cause .you not submit that documents etc etc.i submit claim last 21 oct till yet they want documents from me but i am sent all to company .now they want by courier?.then i am say m not want claim give my handset as is it.i spent month without phone .please understand my situation and help me.my detail is Cust ID: 957510.Membership ID: 1000641133.Sr.No.… Continue reading

Continue reading


ONE ASSIST- LIVE INTERRUPTED Complaint – ONE ASSIST NOT REPAIRING CELL PHONE NOR GIVING IT BACK

Subject: ONE ASSIST NOT REPAIRING CELL PHONE NOR GIVING IT BACK
My Name: FAREED PARVEZ BALOOCH
My City: MUMBAI
My Complaint Against: ONE ASSIST- LIVE INTERRUPTED
Complaint Category: Insurance Companies
Claim Amount (Approx.): 15940
My Complaint Description:
This is with regards to above subject, self has a membership with One Assist insurance company. My membership number is 516601 Self had filed a claim in the month of July for my Samsung Galaxy Note 4 and company has collected my cell in the Month of August. After that self had tried contacting them several times but they were not having a proper answer as when the cell will get repaired, nor they have replied to a single email which I have send in order to get an update.… Continue reading

Continue reading