One Assist Consumer Solutions Pvt Ltd Complaint – Repaired Mobile Not Recived Back

Subject: repaired mobile not recived back
My Name: Dr Dinesh Bulusu
My City: vadodara
My State: gujarat
My Complaint Against: One Assist Consumer Solutions Pvt Ltd
Complaint Category: Handset Complaints
Claim Amount (Approx.): 14999
My Complaint Description:
submitted mobile for repairing under warranty/insurance .. via one assist .. as per their record mobile has been delivered us but still not received I follow-up from 14nov but till date not a single proof or call received from one assist people

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ONE ASSIST Complaint – NOT GIVING PHONE BACK.

Subject: NOT GIVING PHONE BACK.
My Name: vikas jain
My City: ahmedabad
My State: gujarat
My Complaint Against: ONE ASSIST
Complaint Category: Insurance Companies
Claim Amount (Approx.): 12000
My Complaint Description:
I HAVE GIVEN MY MOBILE PHONE UNDER INSURANCE TO ONE ASSIST INSURANCE COMPANY
MY SERVICE NUMBER IS 1599474, ALMOST 5 MONTH THE MOBILE IS WITH THE COMPANY AND THE COMPANY IS NOT GIVING BACK, EVEN A WEEK BACK I GOT A PHONE FROM SERVICE CENTER THAT MY HANDSET IS READY AND BUT THE COMAPNYSERVICE CENTER IS NOT RESPONDING WITH PROPER ANSWER, JUST WANT MY MOBILE BACK.… Continue reading

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One Assist Consumer Solution Pvt Ltd Complaint – Insurance Approval Pending From Three Months

Subject: insurance approval pending from three months
My Name: rahul rajani
My City: udaipur
My State: rajasthan
My Complaint Against: one assist consumer solution pvt ltd
Complaint Category: Insurance Companies
Claim Amount (Approx.): 24750
My Complaint Description:
i have purchased the insurance from one assist consumer solutions pvt ltd for my iphone 6s 16gb..
my phone was damged and i have given my phone to one assist on 9dec 2016 and today is 28feb 2017..
i give them a call that what happend to my phone and what about insurance approval they always say wait for 2-3days we will give you a approval mail…
i m feeling cheated now…!!… Continue reading

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One Assist Consumer Solutions Pvt Ltd Complaint – Mobile Damage

Subject: mobile damage
My Name: soni Dharmendra chinubhai
My City: ahmedabad
My State: gujarat
My Complaint Against: one Assist consumer solutions Pvt ltd
Complaint Category: Insurance Companies
Claim Amount (Approx.): 8109/00
My Complaint Description:
dear sir,
Namaskar,
i purchased smart phone MI not 3 form Mi store,and also i took insurance with the company,after4 months my phone damaged,so i claim for damage for my smart phone,i registered complaint with one assist vide service,request number -171359.
and company rejected my claim ,and gave a reson to delay in intimation of claim.
the detail of purchase as under
name:- soni Kush Dharmendrabhai -mobile no-9426641764
product:- xiaomi redmi not 3 32 gb gold
purchase invoice no:-1471406026984376602
purchase date:-17/8/2016 , if any further
for other information please contact me on my mobile no 9426542764… Continue reading

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OneAssist Complaint – One Assist Is Not Returning My MI 4 Phone

Subject: One Assist is not returning my MI 4 phone
My Name: Piyush Patel
My City: Ahmedabad
My State: Gujarat
My Complaint Against: OneAssist
Complaint Category: Insurance Companies
Claim Amount (Approx.):
My Complaint Description:
Hello There,

I placed a claim request for my MI 4 phone on 15th November. On 26th Nov I received an email saying my claim request has been rejected due to insufficient reason. Ok forget that now, Its been 26 days and there is no mail or communication from their regarding returning my phone.

When I am call customer care and sending mail daily, I get only one reply "your case has been escalated and wait till next 3 days" on both phone and email.… Continue reading

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