Complaint – Mobile Not Received

Subject: Mobile not received
My Name: Paramjit Singh
My City: muktsar
My Complaint Against:
Complaint Category: Online Shopping
Claim Amount (Approx.): 5499
My Complaint Description:
Dear Sir/Ma'am,

I got a call from on 26/10/2016. He says on our website 50% discount on all products. I placed order of Samsung j5 Prime price 10999rs after 50% discount 5499rs, i make payment online but they send a hot case.
Now i trying to make call but not attend my call. Please help me.

Order id:266194762
Order amount:5499

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