GTPL Broadband Pvt Ltd Complaint – Refund Required

Subject: Refund Required
My Name: Abhishek Shah
My City: Ahmedabad
My State: Gujarat
My Complaint Against: GTPL Broadband Pvt Ltd
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5500
My Complaint Description:
We had conversation and connection talk with Mr. Nilesh Chunara (sales person) on 19th Nov 2018 and we have paid Rs. 5500 to him on 20th Nov 2018 vide 15175 for connection confirmation on next day. From 21st Nov we follow up started with fellow for convection and the technical person came for connection on 23rd Nov and the story starts. Mr. Nilesh has confirmed us that you will get 40 mbps speed in this plan and in your bunglow you will get range till your swing outside as you are getting in your current connection with airtel.

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Spidigo Broadband Services Complaint – Broadband Issues

Subject: Broadband issues
My Name: Sahil Shah
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Spidigo Broadband Services
Complaint Category: Broadband/Internet Services
My Complaint Description:
I’ve paid rs 6000 for a year for Spidigo broadband. The company promises same day services which I have never received. It’s been around 6 months using it and the broadband is offline very often like probably 4-5 times a week for about 6-7 hours… I call the company every time and they have the same answer that it will be get fixed in 2-3 hours and it doesn’t.. it has no solution.. I’m being cheated as I’m not being able to use the broadband for 50% of the time.

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SPIDIGO BROADBAND COMPANY Complaint – LACK OF PROPER SERVICE

Subject: LACK OF PROPER SERVICE
My Name: DIPEN THAKKER
My City: AHMEDABAD
My State: Gujarat
My Complaint Against: SPIDIGO BROADBAND COMPANY
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 2575/-
My Complaint Description:
MY CONNECTION HAS BEEN OFF FOR ABOUT A WEEK NOW. I TRIED TO REGISTER A COMPLAIN ON THEIR HELPLINE NO. BUT NOBODY IS ANSWERING THE CALL AND ALL I GET IS THAT ALL OPERATORS ARE BUSY AND THAT THEY'LL CALL BACK. NOW I HAVE CALLING THEM FOR ABOUT 5 DAYS AND HAVENT RECEIVED THEIR CALL YET. AND ITS NOT THE FIRST TIME I AM HAVING THIS ISSUE. THE CONNECTION REMAINS CUT OFF FOR ABOUT 10-12 DAYS EVERY MONTH.

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GTPL Broadband Complaint – Speed Issue

Subject: Speed Issue
My Name: Jwalant Patel
My City: PATAN
My State: GUJARAT
My Complaint Against: GTPL Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 15000
My Complaint Description:
My user id is japatel12_sn and I am having 10Mbps GTPL Broadband Connection. I have paid 9000Rs. For 2 years of connection and I am continuously not getting service at all. I am continuously complaining for speed issue as I am getting 0.08-0.09kbps speed but the customer care executives and local employees of their office always gives 24hrs time to resolve it and then nothing happens and after 24hrs message comes that your complaint is resolved.

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