GTPL BROADBAND Complaint – GTPL BROADBAND Complaint – Internet Not Working

Subject: GTPL BROADBAND Complaint – Internet Not Working
My Name: SOMNATH AUTO HUB
My City: RAJKOT
My State: GUJARAT
My Complaint Against: GTPL BROADBAND
Complaint Category: Broadband/Internet Services
My Complaint Description:
Dear sir,

We at M/S Somnath Auto Hub Running the business of Yamaha's authorised dealership. and we have to work with our clients, Govt's Online Portals for the vehicle registration, various communication related with company so we are having daily use of internet connection. Hence we have contracted with GTPL for their internet services annually basis.

Since last three days GTPL's internet at our dealership not working and our all the communicAtion has been disconnected with our clients.

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YOU BROADBAND Complaint – NO SERVICE

Subject: NO SERVICE
My Name: Ankit Saliya
My City: surat
My State: gujarat
My Complaint Against: YOU BROADBAND
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5000
My Complaint Description:
I have taken the internet service from You Broadband company… Since 5 days my internet is not working.. i have been callling them since 5 days and complaining but there is no response by their side.. they said their engineer will come but no one has yet come for service… They have taken our money and now the. Wifi is not working and they not listening a sinle thing from our side… They dont even allow us to talk to their senior executives..

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GTPL Broadband Pvt. Ltd. Complaint – Rebate Being Denied After Non Delivery Of Service

Subject: Rebate being denied after non delivery of service
My Name: Neville Shroff
My City: Jamshedpur
My State: Jharkhand
My Complaint Against: GTPL Broadband Pvt. Ltd.
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 667.00
My Complaint Description:
I have a GTPL broadband line at home. The service was down for over 27 days. When I contacted them (GTPL Apellate authority +91 8141766655/[email protected]) for a refund, they said that the company has a "NO REFUND" police. They also said that the service will not be extended as per their policy. So I read the policy on the GTPL.net website and it clearly states that if there is a fault that has not been repaired for more than 15 days then the rebate will be "equivalent to one month of minimum monthly charge or equivalent usage allowance"

I have even send them screen shots of their own policy and they still are openly refusing to honor their own policy.

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GTPL Broadband Complaint – Broadband Not Working From 29/09/2018

Subject: Broadband not working from 29/09/2018
My Name: Niraj Shah
My City: Vadodara
My State: Gujarat
My Complaint Against: GTPL Broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 25000
My Complaint Description:
I have GTPL Broadband. It is not working from 29/09/2018 tilled date. I had launch complaint to GTPL on same date, and called every day twice but not proper reply received from GTPL customer care officer. During these period my son has exam of IELTS he was not prepare well with out internet connection. He had a moc training exam on 01/10/2018 but he can not appeared.

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Spidigo Broadband Complaint – Didn’t Solve Problems

Subject: Didn't solve problems
My Name: Bhagirath Patel
My City: AHMEDABAD
My State: GUJARAT
My Complaint Against: Spidigo broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 50000
My Complaint Description:
We are customer of spidigo and for some reasons we have to shift it's location. After so many calls they told us to pay relocation charge. We have paid 500 as it's relocation charge on 18/8/2018. They promised to relocate within a week but still today this work is not done. I m using this connection in my business place so I m having big loss due to this situation. Their field service man are not receiving my calls and even I didn't get satisfactory answer from their customer care.

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