GSRTC Complaint – Online Booking Confirmation Message With Wrong Information.

Subject: Online booking confirmation message with wrong information.
My Name: Nisarg Prajapati
My City: Ahmedabad
My State: Gujarat
My Complaint Against: GSRTC
Complaint Category: Public Transportation
Claim Amount (Approx.): 470
My Complaint Description:
Dear Sir,

Myself Nisarg Prajapati
Travel detail : Date : 16/05/2017
Online ticket book : Surat to Ahmedabad

I have received below message from gsrtc online ticket booking portal for my travel.

** GSRTC m-Ticket ** VAPI to AHMEDABAD NEHRUNAGAR PsngrName : Nisarg Prajapati TripCode : 1730SRTNHRNRV46 PNRno : G15499380 JnyDate : 16/05/2017 DepTime : 17:40Hrs SeatNo(s) : 16, Class : VOLVO BoardingPt : 263 Pltform : 1 Txn Password : Wx6My5xM.… Continue reading

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Complain Against GSRTC Of Conductor And Driver Complaint – Misbehaving Of Conductor And Driver

Subject: misbehaving of conductor and driver
My Name: Santoki​ Dhaval
My City: Bhachau
My State: Gujarat
My Complaint Against: complain against GSRTC of conductor and Driver
Complaint Category: Government Employees
Claim Amount (Approx.): 20000
My Complaint Description:
Conductor and driver of veraval -bhuj is fighting and injured me.
They also not pick up in the bus

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GSRTC( GUJARAT STATE ROAD TRANSPORT CORPORATION Complaint – Ticket Refund

Subject: Ticket refund
My Name: Nikunj Chavda
My City: Botad
My State: Gujarat
My Complaint Against: GSRTC( GUJARAT STATE ROAD TRANSPORT CORPORATION
Complaint Category: Public Transportation
Claim Amount (Approx.): 592.00
My Complaint Description:
I have booked 4 ticket in one transaction on 15 jan 2017 but at the end of payment step i got error messege on my screen and my money is deducted.

After that i call to GSRTC help desk about my refund and they answerd that my is money returned in 7 to 21 working days but even after around 24-25 days i dont get my refund.
I am belong to poor family and what to do for my money.… Continue reading

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GSRTC Complaint – Bus Not Arrived At The Defined Pick Up Point

Subject: Bus not arrived at the defined pick up point
My Name: Parth J Thacker
My City: Bharuch
My State: Gujarat
My Complaint Against: GSRTC
Complaint Category: Public Transportation
Claim Amount (Approx.): 300
My Complaint Description:
GSRTC Bus from BHARUCH ZADESHWAR X to GANDHIDHAM
Psngr Name: Parth Thacker
Trip Code: 1800SRTBHJSLP30
PNRno: G14231966
JnyDate: 12/01/2017 ; Dep Time: 20:00Hrs
Seat No(s): 21; Class : SLEEPER
Boarding Pt: ZADESHWAR X; Txn Password: aB91548f

Above is the details of the ticket I had booked online. As mentioned boarding point is Zadeshwar X, i was standing at the same location for more than 20 minutes (19:55 hours to 20:15 hours).… Continue reading

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GSRTC Complaint – Refund Amount

Subject: Refund Amount
My Name: PRIYANK GORADIA
My City: AHMEDABAD
My State: GUJARAT
My Complaint Against: GSRTC
Complaint Category: Public Transportation
Claim Amount (Approx.): 568
My Complaint Description:
I have booked E-ticket from Ahmedabad to Palitana which is of 1:30 PM Noon from

GSRTC online Ticket booking on 12/01/2017 and after submit option from GSRTC site

amount of Bus Fare Rs. 284/- is being debited from my Central Bank Account but I did not

get E-ticket. after this I dialled GSRTC No. 1800-233-666666 and I was being told that

refund will be again deposited in my Central Bank Account, However till this date… Continue reading

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